Our experience in specialized vertical markets gives us deep insights to the ways we can meet customer needs and align with the needs of individual teams, departments and client locations. Our key differential is in the quality and caliber of the people we bring to our work teams – in terms of the right background, industry exposure and skill sets. It’s a competitive edge that we bring to each service vertical in our client portfolio.
- 9:30 am - 5:30 pm (Mon_Sat)
- No. 30/9, 80 Feet Road, Indiranagar, Bangalore - 560038, Karnataka
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Mail Us On
ho@pvteye.in
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Make a Call
080- 25202248
- For Enquiry
- 9:30 am - 5:30 pm (Mon_Sat)
- No. 30/9, 80 Feet Road, Indiranagar, Bangalore - 560038, Karnataka
-
Mail Us On
ho@pvteye.in
-
Make a Call
080- 25202248
-
About Company
Welcome To Private Eye PVT LTD
Company Overview
Incorporated in 1988, Private Eye Private Limited has grown to be a leading security services provider in South India. With head quarters in Bangalore, we have full-fledged branches in Bangalore, Mysore, Chennai, Kochi, Trivandrum, Secunderabad and Mumbai.
On Experience :
On Client Engagement :
Since the delivery of service happens at client locations, we need to have a system, process and interface logic to make sure things work according to design and plan - 24/7 extended to 365. And that's something we have evolved and fine tuned over the years to know the pulse of our operations at every client location.
On Reliability :
Reliability according to us is perhaps the biggest qualifier for a security agency - and should reflect in every security transaction that happens in a working day, or shift. Reliability is the key differential between a security agency that stays on course, and the ones that get left behind.
At Private Eye we take reliability very seriously - it's a factor that is translated into every aspect of the security function, and across different layers of security presence and day-to-day throughput in terms of activities. And that is what we bring to the table.
Quality Policy & enchmarking
Quality Policy
Private Eye Private Limited dedicates its people, resources and investments towards providing a high degree of customer support and service-validated by stringent quality processes that are calibrated at regular intervals. Our quality policy also dictates that we comply with the entire spectrum of requirements under ISO 9001 and continually strive towards maintaining and improving the prescribed set of deliverables to our clients.
Quality Benchmarking
- 1. To hire, train and place the best people for the right jobs, at the right levels
- 2. To deploy manpower based on client briefing and specifications
- 3. To ensure a consistency in team efficiencies and quality of security response
- 4. To oversee, regulate and study team performance at client locations for higher efficiency
- 5. To ensure an "open access" communication line with clients for consultancy and support
Vision & Mission
Vision Statement
To be role models and industry leaders in the security industry - with high standards in terms of professionalism, ethics, dedication and commitment.
Mission Statement
To achieve our mission statement with the right investments in people, resources, systems and processes - ultimately meeting the needs of our clients under stated objectives.
Quality Of Work Force
At Private Eye, we think that the quality of your work force determines the quality of efficiency at a customer location. And this is reflective right from handling routine tasks, to dealing with unforeseen events, or eventualities. At the end of the day, our inputs are about streamlining the security response, with benefits in time management, process control and task completion. For us at Private Eye, each new day offers an opportunity to learn - helping us improve workflow and customize inputs on future responses.
Among the skill sets our people are trained in and exposed to, is the ability to interact with front office automated and computer based systems for access control and people management. We also have a finishing school session for our trainees, to sensitize them in correct manner of interaction and behavior when it comes to dealing with people at different levels and backgrounds.
Salient customer support features
- Helping clients plan and commission multiple layers of security for regular work environments and highly classified work spaces such as scientific and research labs.
- Assisting internal teams and process associates to offer support that is relevant to individual business verticals of clients.
- Constantly reviewing and benchmarking roles and responsibilities to offer higher levels of reliability and performance.
- Strengthen collaborations with teams at client locations and the control rooms at our key offices - this is towards achieving synergies and value contributions.
- Working with remote teams to check on work status and on-the-job reviews, towards obtaining feedback that can be passed on to customers.